Knowledge that doesn't go stale.
Vectorspace is a managed service: real people structure, maintain, and improve your knowledge base every month—so your customers and your team keep getting accurate answers as your business changes.
One base. Every channel.
The asset is the knowledge base—cared for by people who are accountable for it. The assistant is just one of the places it answers from.
Your scattered knowledge
- Help center
- Internal docs
- PDFs & policies
- People's heads
Your managed knowledge base
structured · monitored · updated monthly
Where it answers
- Website assistant
- Support Desk
- Wherever comes next
How it works
From your raw knowledge to answers that stay correct over time.
We gather your knowledge
Help center, internal docs, PDFs, policies—we mine everything your users need to know, wherever it lives.
We structure and refine it
We handle the infrastructure, indexing, and curation. Real people organize your content so the AI answers accurately.
Every month, it gets better
Your users get instant answers with the source cited. And every month we review what was asked, fix what's weak, and update what changed—so the base doesn't go stale.
What happens every month
“Managed” isn't a metaphor. This is the work our team does on your base, every single month.
We read what your users asked
Real conversations, reviewed by real people. Unanswered questions and weak answers become a work list.
We find what's wrong or missing
Outdated content, contradictions, duplicates, gaps—found by our team before your customers find them.
We propose changes—you approve
What matters goes to you for sign-off. You spend about 30 minutes a month; we do everything else.
You get a report of what changed
What was found, what was fixed, what's next—in writing, every month. An auditable trail, not a black box.
A knowledge base that's actively managed
Humans curate, monitor, and improve it; the technology delivers instant answers your users can trust.
Answers You Can Trust
Every response is grounded in your actual documentation, curated and formatted by humans
Continuous Improvement
We monitor what your users ask, track how well the answers perform, and evolve your knowledge base month after month.
Sources on Every Answer
Users see exactly where information comes from. Build trust with transparent, verifiable responses.
Complete Privacy
Your data stays yours. Each project is completely isolated—no sharing, no cross-access, no training on your content.
One Line of Code
The assistant is one of the channels your knowledge base feeds. Add it to any website with a single script tag—React, Vue, Astro, any framework.
Speaks Your Language
Deploy in any language. Your knowledge base works for users wherever they are—no extra configuration needed.
Secure by Design
Your widget runs isolated from your site—no access to your DOM, cookies, or user data. The same pattern used by the most-embedded SaaS on the web.
Is Vectorspace for you?
A good fit if
- Your team answers the same questions over and over
- Your truth is scattered across docs, drives, and people's heads
- Wrong or outdated information costs you money, rework, or risk
- You want AI your customers can trust—without hiring a content-ops team
Probably not if
- You want a self-service tool to configure and operate yourself
- You already have a mature knowledge-ops team in place
- You need a one-off chatbot project, not an ongoing operation
Ready to make your knowledge work?
Tell us where your knowledge lives today—we'll tell you honestly whether Vectorspace fits.